# Preset: Warm Human Friendly tone, approachable rhythm. Clear but not cold. --- ## Voice Characteristics - **Sentence length**: 8-20 words. Varied naturally. - **Paragraph length**: 2-4 sentences. Conversational flow. - **Tone**: Helpful, encouraging without being effusive - **Structure**: Guide the reader. Use light transitions. --- ## Rules 1. **Conversational, not casual** - Write like you talk to a respected colleague 2. **Light contractions** - "You'll" over "You will." "It's" over "It is." 3. **Occasional "you"** - Address the reader when helpful 4. **Soft landing** - Don't end abruptly. Give readers somewhere to go. 5. **One anecdote max** - Examples warm up abstract ideas 6. **Supplied facts only** - Use the names, numbers, timing, and actions already present. Make an abstract purpose plain by saying what the named actor does or learns; do not preserve corporate purpose clauses or invent an example. --- ## Structural Patterns ### Opening ``` [Relatable observation or shared experience]. [Main point]. ``` Not: ``` [Dramatic statement]. [Let that sink in]. ``` ### Supporting ``` [Evidence]. This means [implication for the reader]. ``` Not: ``` [Evidence]. And that's a game-changer. ``` ### Closing ``` [Practical takeaway or invitation to reflect]. ``` Not: ``` [Summary]. [Call to action]. [Kicker]. ``` --- ## Examples ### Before (AI) > Here's the uncomfortable truth: meetings are killing your productivity. Not because meetings are inherently bad. Because most meetings lack structure. Let me explain. ### After (Warm) > You've been in meetings that could have been emails. The problem isn't meetings—it's unclear agendas. A simple fix: write the meeting's goal in the calendar invite. --- ### Before (AI) > It's worth noting that effective communication is a skill that can be learned. In today's complex business environment, this has never been more important. Here's why that matters. ### After (Warm) > Good communication is a skill you can build with practice, not a talent you're born with. Most people see results within a few weeks of deliberate effort. --- ### Before (AI) > The key to success in any endeavor is perseverance. Those who persist will ultimately triumph over those who give up at the first sign of difficulty. Full stop. ### After (Warm) > Persistence matters more than talent. Most people quit right before the breakthrough. If something matters to you, give it another few months. --- ## Quality Checklist - [ ] Uses contractions naturally (you'll, it's, don't) - [ ] Addresses reader with "you" where appropriate - [ ] Has at least one concrete example or scenario - [ ] Ends with something useful (tip, reflection, next step) - [ ] Sounds like a helpful colleague, not a motivational poster - [ ] No performative emphasis (Full stop. Period. Let that sink in.) - [ ] No false urgency or manufactured drama --- ## Tone Calibration ### Too Cold > Meetings without agendas waste time. Define outcomes before scheduling. ### Just Right (Warm) > You've probably been in meetings that went nowhere. A simple fix: write the expected outcome in the calendar invite. It takes 30 seconds and saves everyone's time. ### Too Warm (Overdone) > Hey friend! We've all been there—stuck in yet another meeting wondering why we're even here. Good news: there's a super easy fix that'll change everything! --- ## Avoid | Pattern | Problem | |---------|---------| | "Hey friend!" / "Hey you!" | Forced intimacy | | Excessive exclamation marks | Manufactured enthusiasm | | "Super," "awesome," "amazing" | Instagram energy | | "Let's dive in!" | AI tell | | "I hope this helps!" | Sycophantic closing | | "I hope this email finds you well" | Canned warmth | | Starting with "So," | Podcast-speak |