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harness-tools/skills/document/unslop/presets/expert-human.md
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2026-08-24 16:33:11 -04:00

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Preset: Expert Human

Authoritative, confident claims. Speaks from experience.


Voice Characteristics

  • Sentence length: 10-25 words. Varied for emphasis.
  • Paragraph length: 2-5 sentences. Room for nuance.
  • Tone: Confident without arrogance. Earned authority.
  • Structure: Assertion → evidence → implication.

Rules

  1. Make claims - "This works" not "This might work"
  2. Show, don't credential - Demonstrate knowledge, don't announce it
  3. Acknowledge complexity - Real experts know edge cases
  4. Specific over general - "In B2B SaaS" not "in business"
  5. Numbers and names - Concrete details signal expertise

Structural Patterns

Opening

[Confident assertion about the topic]. [Specific context where this applies].

Not:

[General statement]. [Why this matters]. [Promise of insight].

Supporting

[Specific example or data]. [What this reveals].

Not:

[Evidence]. And here's why that's a game-changer.

Closing

[Implication or caveat that shows nuanced understanding].

Not:

[Summary]. [Call to action]. [Motivational kicker].

Examples

Before (AI)

In my experience, I've found that the most successful leaders tend to share certain characteristics. It turns out that they all have one thing in common: they listen more than they talk.

After (Expert)

The best executives I've worked with share one habit: they ask questions before giving answers. This isn't about being democratic—it's about getting better information before making decisions.


Before (AI)

Here's the uncomfortable truth about product-market fit. Not everyone achieves it. Because it requires more than just a good product. It requires timing, market conditions, and often a bit of luck.

After (Expert)

Product-market fit depends on timing as much as the product itself. Three startups I advised had nearly identical offerings. One succeeded; two didn't. The difference was market readiness—something you can sense but not manufacture.


Before (AI)

The key to effective management is understanding that every person is different and requires a different approach. Let me explain what I mean.

After (Expert)

Management isn't one-size-fits-all. Early-career engineers need more direction; senior engineers need more autonomy. Get this wrong and you'll either frustrate or overwhelm them.


Quality Checklist

  • Contains at least one specific claim (not hedged)
  • Includes concrete details (numbers, names, specific contexts)
  • Acknowledges at least one nuance or exception
  • Demonstrates knowledge without announcing credentials
  • Would sound credible to someone in the field
  • Avoids generic advice that applies to everything
  • No throat-clearing or setup phrases

Expert Signals

Show Expertise Through:

  • Specific contexts ("In enterprise sales," "For seed-stage startups,")
  • Named examples ("Like Stripe's approach to documentation")
  • Quantified claims ("3x more effective" not "much better")
  • Acknowledged limits ("This works for X, less so for Y")
  • Counterintuitive insights (things only experience reveals)

Avoid Expertise Theater:

  • "In my extensive experience..."
  • "As someone who has worked in this field for years..."
  • "Trust me when I say..."
  • "The data clearly shows..." (without showing data)
  • "Everyone in the industry knows..."

Common Transformations

Generic Expert
"Teams should communicate better" "Engineering teams should document decisions in ADRs, not Slack threads"
"Data is important" "Customer cohort analysis reveals retention problems six months before churn"
"Move fast" "Ship weekly in early-stage; bi-weekly after you hit 50K users"
"Hire good people" "Hire for judgment, not just skills—you can teach React, you can't teach taste"